Privacy Policy
Who handles your request
What we collect
When you contact us, we receive the name, email, phone, organization, subject, project location, service choice and message that the relevant form asks for, together with your confirmation that you read this notice. Hosting also processes connection information, such as IP address, request time and browser details, for operation and security.
Why we use it
We use your details to answer the request you initiated, clarify requirements, prepare a requested proposal, arrange agreed work and manage related support, scheduling and billing communication. A website inquiry is not an order or booking. Form submissions do not join a marketing list.
Service emails
We may send replies, clarification questions, requested proposals, agreed scheduling or project updates, and support or billing correspondence relating to the service you asked for. Read which emails to expect.
Who can receive it
Authorized team members and providers operating website hosting and email process these details for those purposes. If requested work requires identifying details to be shared with another supplier, we discuss that need with you. We do not sell form submissions.
Retention
Routine inquiries are normally retained for up to 12 months after they close, unless agreed work, a legal obligation or a dispute requires specific records to be kept longer. The team manages email retention; the website does not automatically delete inbox messages. Abuse-prevention records are temporary.
Your choices
Email info@promaestrotechsource.com to request access, correction or deletion of your details, or ask us to stop email follow-up. A person reviews these requests. We may verify your identity and explain if particular records must be retained under applicable obligations. You may exercise other rights provided by applicable law and contact the relevant authority.
Cookies and external content
The contact form uses a temporary security session cookie. This website does not use the old template newsletter forms to collect subscribers. Third-party fonts, embedded maps and external sites may receive technical connection information when loaded or opened; their own privacy rules apply. Please contact us if you prefer to use email instead.
Information you should not submit
Do not submit payment card numbers, passwords, medical records, government ID documents or unnecessary confidential information. Agree an appropriate method with the team if a service needs documents.
Updates
Updated October 14, 2026. This notice may change when the service or information handling changes.